Providing residents with digital recycling tools not only improves your citizen experience and recycling rates, it saves money for your council as well. Citizen web tools and apps cut the cost of answering inbound calls by letting residents search for collection dates and see how to dispose of items properly with speaking to your staff. On top of that there are additional savings from lower contamination, less printing and fewer missed bins. We have a calculator that can quantify these savings for your organisation.

When well-intentioned recyclers mistakenly assume the correct bin for an item, contamination occurs. Our Waste Wizard tools give residents the information they need to correctly dispose of their item, while our Waste Sorting Game provides a solution by allowing you to easily test people’s understanding of recycling and identify common misconceptions. And with the data collected from the both tools, you can build targeted campaigns and “course correct” people’s recycling behaviour, helping to educate and engage your community effectively.

While our digital tools don’t look to replace printed materials for residents completely, it should be considered that printed content is more susceptible to becoming outdated, lost, and it can contribute to a negative environmental impact through printing. By using digital communications and services, your council can stay connected to people in real-time, promptly informing and educating them about new and important changes within your recycling initiatives. Additionally, you can easily access detailed statistics and analytics on the most searched items and more, providing valuable insights that help inform future strategy.